AuthenticDay Paris May 12

The Authentic 3i strategy: Infor, International, Innovation
Ambitions focused on global, enduring, high-quality Customer Service

INFOR: Authentic, the first Infor “Preferred Delivery Partner”: To underscore our ambition to grow, we have just signed an exclusive partnership agreement with Infor. As the first Infor PDP, we are placing M3 at the heart of our offering while acquiring the means to provide global support for international projects. This bond between our two companies will create a genuine synergy that will benefit the quality of our shared projects.
INTERNATIONAL: opening up abroad with a new office in New York: Our customers are international groups with 75% of their offices outside France. So that we can provide more responsive support, while strengthening our ties with Infor, we are becoming Authentic Group and are expanding into the American continent by opening a New York office.
INNOVATION: Innovation working for users: myCOD third-party maintenance portal, Business solutions, user-friendly features, etc.
The M3 service Robolution is under wayFor the last 12 years, service has been at the heart of everything Authentic does.
We are convinced that new technologies can improve the quality of our services, and are “robolutionizing” how we support customers with the Authentic Robot. Environmentally friendly, efficient, flexible support (third-party maintenance, assistance, project monitoring, etc.) that comes to you… Dematerialization the Authentic way: AI
Customer testimonials – Groupe Laurent – Pochet – Siplast