Driven by changes in technology and customer behavior, the automotive and industrial vehicle spare parts distribution business is undergoing major changes.
Among the main trends leading to the transformation of the automotive aftermarket (1), some have a major impact on you, the distributors :
– The relationship with suppliers and automotive equipment manufacturers is at the heart of the distribution business. It must be made easier, more reliable and more fluid. Establishing a direct link with a real-time exchange of information is essential to the performance of the supply chain.
– The accuracy of sales forecasts as well as the prevention of shortages or overstocks must be mastered to guarantee operational excellence. Managing forecasts with advanced methods, with different scenarios, including new products have become essential. The delivery of spare parts within short lead times forces you to have high capillarity of your logistics network, as well as great flexibility for the best possible storage performance.
– The development of electric vehicles is changing the nature of the vehicle fleet and has a direct impact on customers’ needs for automotive spare parts. The potential decrease in parts sales associated with electric vehicles must be offset by customer retention and additional service offerings.
– Your customers want an omni-channel experience and seamless interactions. The customer experience must ensure that the customer can get the right part, at the right time, in the right place. You also need to enrich your catalog, encourage customization, and provide parts alternatives.
Faced with these challenges, the distributors of the future are relentlessly innovating and prioritizing initiatives that create conditions for growth. We are proud to accompany them and to offer them an ERP solution 100% adapted to the needs of the spare parts distribution business.
With Authentic Distribution Solution (ADS), you benefit from both the functional power of Infor M3 ERP, at the core of Infor CloudSuite™ Distribution Enterprise, and the ease of implementation of a pre-configured solution specialized for your business. Depending on your needs, we can also recommend the best expert applications such as Infor WMS for advanced warehouse management or Infor Rhythm for e-commerce.
(1) Source: Deloitte What future for the automotive aftermarket? April 2018
With ADS for spare parts distribution you can:
Features designed for your very industry
Item repository at the heart of the solution
Each user must be able to find the right part as quickly and easily as possible in the information system.
- Suggestion of parts with classification, image, technical data, price and availability.
- Management of external MDM content and product information (PIM) for easy and continuous accessibility
- Mass management and maintenance of supplier catalogs for integration with business partners.
Advanced warehouse management
Reduce your costs and improve your logistics performance with a management of stock areas and locations totally relevant for distribution.
Make your forecasts more reliable and limit excess and shortages of stock by using a visual planning optimized for management by exception.
Omni-channel sales
Expand sales across all order entry channels (eCommerce, over-the-counter sales, mobile, EDI and CRM) by reducing steps and removing barriers