is an international on-demand consulting and support platform

giving direct access in real time to Authentic’s experts (technical and business consultants, system architects…)..

  • A pool of experienced technical and business consultants
  • An easy to use internet portal that ensures real-time tracking of your request’s progression
  • A very wide range of possible interventions

Our areas of expertise

FUNCTIONAL

Sales management

After Sales and Rental

Supply Chain

Purchasing and Procurement

Manufacturing, Planning and Quality

Finance and Accounting

TECHNICAL

Java – Mongoose – SDK

EDI/MEC/IEC

MoS/MoM – M3COM

System administration

API-Webservices

INFOR OS

Ming.le Worflows

Ergonomics and customization

Infor Document Management

AdHoc, Report Manager

CUGEX, Customer fields

Our intervention alternatives

3 options tailored to your particular business organization and user needs

No subscriptions. Tickets valid for life

myCOD

EXPERTISE

Technical and functional profiles always at your disposal

REACTIVITY

Same-day response to 97.8% of urgent requests

COLLABORATION

Continuous transfer of know-how and improvements

Our customers

Our other services

Implementation and Rollout

Efficient methodology for secure go-live

Infor M3 migration

Migrate to the cloud quickly and cost-effectively

Training

Well-trained users : the key to project success !